Student Complaints Policy and Procedures

Columbia College Chicago takes student complaints seriously and endeavors to re- solve concerns in a timely and effective manner. Various offices on campus address student complaints regarding the integrity and quality of the College’s academic programs, the effectiveness of student services, application of college policies and procedures, student interactions with faculty and staff members, and other functions affecting the student experience. This Student Complaints Policy and Procedures (the “Policy”) establishes procedures for reporting complaints to the College. Stu- dents should report concerns promptly. Timely reporting helps ensure a well-in- formed resolution and the best opportunity to improve the student’s experience at Columbia.