Guide for Faculty and Staff
As a caring educational community, we at Columbia College Chicago believe that when we are aware of any student who is in crisis, it is our responsibility to provide the student with appropriate assistance. We would like you to be aware of various resources that are available to assist students who are in crisis.
911 and Campus Safety and Security
If you believe that there is an immediate threat to an individual or the college community call 911, then notify Campus Safety and Security via their emergency line at 312.369.1111. For non-emergencies, the Campus Safety and Security number is 312.369.3220.
If a student is not in immediate crisis and needs support for issues that do not require immediate attention, please complete an Alert in the Student Success Collaborative (SSC) platform (via Oasis). Faculty and staff that need assistance with SSC Navigate may contact Student Persistence at 312.369.7929.
Student Relations and Student Health and Support Intervention Team
Student Relations office aims to ensure a successful educational experience for all Columbia students. Through collaboration with staff and faculty members, families, and the greater Chicago community, Student Relations provides support to students with a wide variety of concerns and challenges. Student Relations staff may serve as clinical supports, advocates for students in crisis, and liaisons for students who require additional resources at Columbia or within the city of Chicago. Frequently, Student Relations provides consultation for faculty and staff that have a student concern.
Common Concerns Addressed with Students
How to Report a Student Concern
Faculty and staff may report a student concern via the SSC Navigate (Student Success Collaborative) notification system at Columbia College in the Oasis portal. Notifications surrounding physical and emotional well-being or disruptive behavior are reviewed by Student Relations, who will then conduct outreach to the student and offer support and assistance. Faculty and staff may also call Student Relations directly for consultation. Faculty and staff that need assistance with SSC Navigate may contact Student Persistence at 312.369.7929. Student Relations cannot divulge any information about the student to faculty or staff without the student’s express consent.
Crisis, Emergencies, and Sexual Misconduct
If a student is experiencing a crisis (such as suicidal or homicidal ideation, a significant mental health concern, or immediate housing or food insecurity) please contact the office of Student Relations immediately. Students that are actively experiencing an emergency (such as an immediate medical concern) should call 911 or may call Campus Safety and Security at 312.369.1111 for consultation. Students that have experienced sexual misconduct should call the office of Equity Issues at 312.369.6344 to file a formal report and receive resources. Student Relations can serve as a confidential resource for students that have experienced sexual misconduct.
Hours of OperationFall and Spring Semesters
Contact Information623 South Wabash, Suite 303