Information Technology

Wēpa Express allows touch-free document release and secure document release by another person. Wepa Express is available in the Wēpa Mobile App. 

This service is primarily for students but anyone, including faculty, staff, alumni, parents, and visitors, will be able to use it. All students have a Wepa account already created and tied into their MyColumbiaID account. In order to print, students must have funds in their Wēpa account (recommended) or on their MyColumbia card. Additional payment methods include credit cards (VISA, MasterCard, American Express, and Discover cards) and through PayPal (PayPal accepts VISA, MasterCard, American Express, Discover, and UnionPay. Deposits are through PayPal’s secure checkout).

For isntructions on how to use Wēpa express for touchless printing, you may review this step-by-step guide.

Wēpa Express FAQs

What is Wepa Express?
Wepa Express allows you to set up your document release ahead of time, with payment. From there, you can release the documents at any print station without having to touch the screen, or you can give a secure Wepa Code to another person to have them release the documents on your behalf.

Why should I use Wepa Express?
Wepa Express allows you to print easily without touching the print station screen. With the Wepa Mobile App, you can print files from your phone or from cloud storage sources like Google Drive and OneDrive. Select your files to release and your payment method, and all you have to do is tap your phone or swipe your card to release your documents. It’s the fastest and safest way to print!

What can I do with the Wepa Code?
Right now, the fewer people touching the print station the better. Use the Wepa Code with a staff-assisted pickup service (where available). Faculty can accept Wepa Codes for assignments and release all of the documents for the class. A group of friends can send one person to release documents for the whole group.

What if the print station doesn’t have NFC and I don’t have a login card?
Some Wepa Print Stations do not have NFC to use for login with the mobile app. If you do not have a login card, log in by username and password. After logging in, use the menu option to “Tag” a card of your choice to use for login next time. Then, sanitize your hands.

Get help 

For login assistance, please submit a ticket or contact Client Services by phone at 312-369-7001 or by email at Monday through Friday from 8 a.m. to 6 p.m.  You can also visit theKnowledge Basein Team Dynamix that provides support articles based on the different categories that IT supports.

NOTE: Students must use their Office 365 credentials with WĒPA. For login assistance call 312.369.7001, or email clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m.

Commonly Asked Questions

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