Counseling Services strives to provide quality, compassionate, and clinically appropriate care. We are committed to maintaining an environment that respects the dignity of all individuals, and do not tolerate harassment or discrimination based on age, gender, race, color, ethnicity, religion, national origin, disability, sexual orientation, or gender identity or expression.
Counseling Services encourages students to attempt to address any concerns/complaints with their assigned clinician. If you are unable to resolve the concern/complaint or are uncomfortable addressing your concern/complaint with the clinician, students should contact the Director of Counseling Services at 312-369-8700. If you believe that you are unable to resolve the concern/complaint with the Director of Counseling Services, students may contact the Associate Dean of Student Health & Support at 312-369-8595.
If the complaint is not successfully resolved, students may choose to officially document the complaint and seek formal resolution using the Institutional Complaint Process. For additional information please refer to Student Complaints Policy and Procedures: Complaint Information for Students or Parents of Students. Students with complaints of harassment or discrimination should follow the procedures in the college’s Anti-Discrimination and Harassment Policy