Students are scheduled for Initial Consultation appointments typically within one week of calling Counseling Services. During high volume times, especially around exams, assessment appointments may be scheduled within two weeks. Crises are not considered regular sessions and are not subject to these timelines.
There are some important tips to be aware of when scheduling an appointment:
Have your schedule ready when making an appointment. Counseling Services Staff will need to match an opening in our schedule with an opening in your schedule; knowing your weekly classes and activities will help.
Please be aware that the more limited schedule you have, the more difficult it may be to accommodate. You may be able to schedule an appointment more quickly if you present more options, such as early mornings or between classes. Please note that we do understand how busy Columbia students are and Counseling Services does not condone skipping classes. Our staff members are happy to discuss your schedule in order to find an appointment that works for you.
Please be sure to check your email and have your voicemail set up on your phone. When trying to schedule students for sessions, email communication and phone calls are our primary means of connecting with you. If you do not regularly check your @colum.edu email account or have your voicemail set up on your cell phone, we do not have a way to connect with you regarding scheduling. This can significantly delay your ability to receive services from us.