TechBar at Columbia College Chicago
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Featured Services
- Office 365 – Help downloading and installing Office 365
- Email – Assistance with access to Columbia Email via Outlook on the web
- DUO – Assistance with enrolling in the DUO Multi-Factor Authentication process
- Password Management – Help resetting and recovering Office 365 password
- Adobe – Help activating, downloading, and installing Adobe Creative Cloud
- Wireless Access – Help connecting to the college network
- VPN – Help installing Global Protect
- VDI – Help installing VMware Horizon Client
- Zoom & Teams - Assistance with installation and quick tutorials
- Canvas – Quick tutorials on using Columbia's LMS
- Panopto - Quick tutorials on accessing Panopto in Canvas
- Print Service – Help sending print jobs from a laptop or phone to print stations
- Equipment Lending – Providing short-term loans of Google Chromebooks and chargers (Lenovo and Apple) to support students' academic needs
- TeamDynamix - Submiting an online tech support ticket on behalf of students
- Other Basic Support - Diagnosing and performing basic computer troubleshooting: software and hardware
Services Not Supported by the TechBar
- Hardware maintenance and repair
- Virus and malware issues
- Software (non-Columbia owned software) or Operating System installation
- Software tutoring or usage assistance
Walk-In
TechBar
754 South Wabash Avenue, first floor
Chicago, IL 60605
Contact the TechBar
- Phone: 312-369-7470
- Email: TechBar@colum.edu
- Microsoft Teams: TechBar
Contact the TechBar Manager
- Dok Kang - Academic Technology Architect
- Phone: 312-369-8179
- Email: dkang@colum.edu
Hours of Operation
- Monday – 9 AM to 5 PM
- Tuesday – 9 AM to 5 PM
- Wednesday – 9 AM to 5 PM
- Thursday – 9 AM to 5 PM
- Friday – 9 AM to 5 PM
- Saturday and Sunday – Closed
*Hours change based on academic semester and holidays.
Want to join our team? Student worker positions available. Contact: dkang@colum.edu