The aspiration of the Columbia College Chicago Information Technology department is to provide students with functional technological resources that will act as a catalyst to their academic success. The following pages will provide students with important information on how to access items such as campus Wifi, Loopmail, MyColumbia, Canvas, LinkedIn Learning, and technical support.

FAQs

• Office 365 for students (student email and office applications)

  Below are the instructions on how to access your Office 365 email.

  To access Office 365, students will sign in at https://portal.office.com. Your login for the Office 365 Portal will be MyColumbiaID@colum.edu and Office 365 password.

  Click here for step by step instructions to access your Office 365 email account.

  There are two distinct ways to log into applications at Columbia College Chicago.

  1. MyColumbiaID@colum.edu and Office 365 password – Microsoft Office 365 (Email, Word, Excel, etc.), Adobe, Wi-Fi and lab/library computers

  2. MyColumbiaID and Student Portal password – Student Portal and Canvas

  Even though you log into email using your MyColumbiaID@colum.edu this is not your email address. Your email address uses the following format: FirstInitialLastName@colum.edu. If you have a preferred first name, then your email will begin with that first initial of that name. To locate your email address, log in to Office 365 and open the Outlook application, go to My Account and select Personal Info; your email address will be displayed under Contact Details.

  You can access all the Office applications within a web browser from here as well. (Word, PowerPoint, Excel, Adobe Creative Cloud, &, etc.) You can also store, share, and collaborate on documents with fellow students and instructors with OneDrive.

  For instructions on how to set up your Office 365 account, you also may watch this instructional video which will walk you through the process. For Office 365 login support, please contact Client Services by phone at 312-369-7001 or by email at clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m. If you need to reset your password, you may also follow these steps in order to do so.
  

  If you’re interested in learning more about Office 365 overall, there are a variety of video tutorials available on LinkedIn Learning (Formerly known as Lynda.com). Just log in to Office 365 Cloud and click LinkedIn Learning link in the applications menu to get started. 

   

• How do I access MyColumbia?
  •  312.369.7001
  •  clientservices@colum.edu
  •  my.colum.edu

  MyColumbia is the online tool that faculty members use to post final grades, check their teaching schedules, and submit various academic forms. Students use MyColumbia to register for classes, pay tuition and fees, check academic progress, and update their official address and contact information, as well as their emergency contact information. Visit my.colum.edu to log in with your MyColumbia ID number and MyColumbia password.

  For MyColumbia login support, please contact Client Services by phone at 312-369-7001 or by email at clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m.

• How do I access Canvas?
  •  canvaslms@colum.edu
  •  canvas.colum.edu

  Canvas is the LMS used by Columbia faculty to manage their courses and it allows students to access course materials, such as course syllabi, assignments, resources, grades, and other materials. The college’s Canvas website is located at canvas.colum.edu.

  Students sign in to Canvas with their MyColumbiaID@colum.edu and Office 365 password. This is the same login information used to access Office 365.

  For login assistance, please contact Client Services by phone at 312-369-7001 or by email at clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m.

  There is also 24/7 support available through the Canvas website. Users must sign-in and refer to the help icon on the Canvas home page to reach a Canvas representative through chat or phone support.

• How do I access campus wi-fi?
  •  312.369.7001
  •  clientservices@colum.edu

  "Columbia Student" is the wireless network dedicated to students. This network is accessed using the same credentials to access MyColumbia.

  Once you select the "Columbia Student" network from your list of available wireless networks, a browser window will pop up asking you to log into the network with your MyColumbia credentials. If a window does not automatically pop up, open a web browser and attempt to access the portal, and you will be re-directed to the log-in page.

  If you have any issues, please contact client services at 312-369-7001.

  Please note that the "Columbia FacStaff" network is dedicated to Faculty and Staff. This network is accessed using network login credentials.