Information Technology

The aspiration of the Columbia College Chicago Information Technology department is to provide students with functional technological resources that will act as a catalyst to their academic success. The following pages will provide students with important information on how to access items such as campus Wifi, Loopmail, MyColumbia, Canvas, LinkedIn Learning, and technical support.

FAQs

  • Office 365 for students (student email and office applications)

    As a reminder, we will officially adopt Microsoft Office 365 for students on Saturday, August 31, 2019. All official college communication will be sent to your Office 365 email account on September 1.
     
    What this means for you: 

    • Free access to Microsoft’s Office 365 software, including Word, Excel, PowerPoint, and more. 
    • The ability to download the Office productivity tools on 15 devices. 
    • Students and faculty will now be in the same system. 
    • Full integration between Canvas and Microsoft services.  
    • The Office 365 rollout will also involve creating a new Microsoft Office 365 email account. Your new account is necessary for you to access the Office 365 software. 

    Below is important information about the student email adoption:

    • You will still sign in to Canvas and the MyColumbia Portal with your MyColumbia ID number and password.
    • You will still have access to your Columbia Gmail account and any associated Google services (Google Drive, Cal, etc.) with your Loop account and your account will never be deleted.
    • Your email address will end with @colum.edu instead of loop.colum.edu. For example, jordan.doe@loop.colum.eduwill now become jdoe@colum.edu. NOTE: If you use a preferred first name your email address will have the first initial of that name.

    Our goal throughout this transition is to make the process as seamless as possible. Office 365 information has been distributed around the college for you to access. A step-by-step guide has been created for you with information on how to log in.   

    For instructions on how to set up your Office 365 account, you also may watch this instructional video which will walk you through the process.

    If you’re interested in learning more about Office 365 overall, there are a variety of video tutorials available on LinkedIn Learning (Formerly known as Lynda.com). Just log in to Office 365 Cloud and click LinkedIn Learning link in the applications menu to get started. 

    For more information, please visit: https://students.colum.edu/information-technology.

    If you have questions about Office 365, please email Technology Services at ts@colum.edu.

     

  • How do I access MyColumbia?

    MyColumbia is the online tool that faculty members use to post final grades, check their teaching schedules, and submit various academic forms. Students use MyColumbia to register for classes, pay tuition and fees, check academic progress, and update their official address and contact information, as well as their emergency contact information. Visit my.colum.edu to log in with your MyColumbia ID number and MyColumbia password.

    For MyColumbia login support, please contact Client Services by phone at 312-369-7001 or by email at clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m.

  • How do I access Canvas?

    Canvas is the LMS used by Columbia faculty to manage their courses and it allows students to access course materials, such as course syllabi, assignments, resources, grades, and other materials. The college’s Canvas website is located at canvas.colum.edu.

    Students sign in to Canvas with their MyColumbia ID number and MyColumbia password.

    For login assistance, please contact Client Services by phone at 312-369-7001 or by email at clientservices@colum.edu Monday through Friday from 8 a.m. to 6 p.m.

    There is also 24/7 support available through the Canvas website. Users must sign-in and refer to the help icon on the Canvas home page to reach a Canvas representative through chat or phone support.

  • How do I access campus wi-fi?

    "Columbia Student" is the wireless network dedicated to students. This network is accessed using the same credentials to access Office 365.

    Ex.

    Username: MyColumbiaID@colum.edu

    Password: Office 365 Password

    For reference, these instructions will show how to connect to Columbia's student Wi-Fi network.

    Please note that the "Columbia FacStaff" network is dedicated to Faculty and Staff. This network is accessed using network login credentials.